Together We Make Better Happen

For a friendly chat about how ICE can help you, your organisation or community there are numerous ways to get in touch.

We’d love to connect with you.

Patient Experience

The ICE team have significant experience in both the insight, design and implementation of person centred experience. 

What can be better to work with health and social care professionals to deliver the best patient experience? 

The ICE team have significant experience in both the insight, design and implementation of person centred experience. 

Co Production
Be Plas
Arden & Gem
a2dominion
Aqualogic
AstraZenica
BHR - NHS
Britains Energy Coast
Rolls Royce
The Body Shop
University of Manchester
Torbay Pharmaceuticals
Tatton Park
Rimmel
OFWAT
Community Gateway
British Psychological Society
Compassion UK
Department of Health
Great Western Railways
Lake District National Parks
General Medical Council
Merseyside Fire & Rescue Service
Boehringer Inglehiem
Eli-Lilly
Manchester University Hospitals Trust
Nursing and Midwifery Council
NHS England
Olympus
Orbit
Healthy Schools
Hive
Merseyside Police
University of Durham
Sport England
NHS Collaborate
Wirral MBC
SQUIBB
Faculty of medical leadership
North West Ambulance Service
Coventry City Council
Livability
Liverpool City Council
Merseytravel
Homerton NHS
Uclan
rada
Home Group
Kirklees Council
NHS Blood & Transplant
Riverside housing
NHS Gloucesetershire
Stoke-on-Trent
GCC
Person Centred

3 truths have to be delivered for the best patient experience  

1. Your teams wellbeing and health must be first, and supported actively, word of mouth importance will not do.    

2. You must understand and adopt the espoused values and behaviours not the corporate version 

3. Person centred care is built on three core foundations we call  'flourish dynamic'. @best patient experience is created by enablers not fixers.