How can we help?

Together We
Make Better Happen

For a friendly chat about how ICE can help you, your organisation or community there are numerous ways to get in touch.

Together We Make Better Happen

For a friendly chat about how ICE can help you, your organisation or community there are numerous ways to get in touch.

We’d love to connect with you.

Organisational Thinking

We provide you with a collection of practices, research and ideas from our world-renowned thought leaders.  We help you put people first and turn ambition into reality.

Understanding that people are at their best when they are psychologically safe.

Our partners want a high quality, coherent and consistent approach to their whole organisation, which means no more frustration by fragmented multi partner support.

At our heart is the understanding that people are at their best when they are psychologically safe, have clarity and can bring meaning into their work.

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Be Plas
Arden & Gem
Britains Energy Coast
Rolls Royce
The Body Shop
University of Manchester
Torbay Pharmaceuticals
Tatton Park
Community Gateway
British Psychological Society
Compassion UK
Department of Health
Great Western Railways
Lake District National Parks
General Medical Council
Merseyside Fire & Rescue Service
Boehringer Inglehiem
Manchester University Hospitals Trust
Nursing and Midwifery Council
NHS England
Healthy Schools
Merseyside Police
University of Durham
Sport England
NHS Collaborate
Wirral MBC
Faculty of medical leadership
North West Ambulance Service
Coventry City Council
Liverpool City Council
Homerton NHS
Home Group
Kirklees Council
NHS Blood & Transplant
Riverside housing
NHS Gloucesetershire
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Successful organisations work with determination and purpose to design and engage across eight functional areas of your business structure, including key process and cultural design.

Purpose, Objectives and Goal Setting helps an organisation get to where it wants to be. Clarity of purpose and objectives includes clear goal setting to help align your individual and team efforts.  By frequently communicating objectives and informing people where they are on the journey, your teams will achieve more.

Hiring and making the right decision on recruiment is one of the best things you can do for your organisation.  Learning how to make better hiring decisions through clear values framed job descriptions, structured and experiental interviewing, trained interview panels of integrated people and more.

Ideas, Creativity and Innovation  is critical to the success and long-term of any organisation.  Creating the freedom for ideas to be conceived and shared that will drive creativity and experiments that can be scaled is essential.  Learn to build the skills to lead and empower this as an everyday part of your workplace.

Learning & Development opportunities are tied closely with employee engagement and their productivity.  Empower your employees to invest in themselves, and to grow and develop by making learning easy and part of everyone's job.  Celebrate it and create the freedom for choice and help to connect to your mission and purpose. 

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Leaders and Managers matter a lot and can have a huge impact on employee performance.  Support your people by sharing what makes great leaders and managers, remembering they are different.  By providing development opportunities and celebrating greatness we often help organisations to do this in three domains: empirical creativity; fanatical discipline and productive focus.

People Analytics will help you to assess the effectiveness of your people practices, programs and processes. Understand how knowledge of social and data sciences can help you make more informed, objective decisions with your people. We have a suite of tools and measures to help make sense of this for your growth.


Teams are often where real production happens and where employees experience most of their work.  Understanding team effectiveness involves looking at complex dynamics and demographics.  Great outsiders can see from the edge and help pinpoint the hot and cold spots in your team's effectiveness.

Unbiasing makes the unconscious conscious and will help you make more objective decisions, facilitate inclusive interactions and create opportunities.  Begin unbiasing with education, accountability measurement and more.  As a behavioural design-group we have deep and specialist knowledge steeped in behavioural science with practical ways to increase the impact of unbiasing. 

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