• Make better happen

    make better happen

    We’ve been making better happen for individuals, communities and organisation since 1999. Operating around the UK, our team of over 40 full-time expert practitioners work through our people-shaped approach - Insight, Co-create and Engage - to create positive and sustained behaviour change.

  • Behaviour change specialists

    behaviour change specialists...

    on a mission to help co-create a well, confident and self-reliant society.

  • Insight co-create engage

    Skillfully blending the art and science of human-centred design & innovation through the three domains of...

    insight co-create engage

  • Change with heart

    Using action research, service & experience design, behavioural economics, systems thinking, communications & engagement to co-create...

    change with heart

Health, Wellness & Social Care

Health, Wellness & Social Care
Storytelling - Graphic Scribes



Government Local & National

Government Local & National
Design & Communications
Behavioural Research & Insights
Organisational Design & Leadership


Digital Experiences

Energy Travel & Environment

Energy Travel & Environment
Social Innovation & Engagement





Lifestyle Services

Lifestyle Services
Your Natural Leaders

Emergency Services

Emergency Services

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Our Expertise

Over the last 15+ years, we have carefully crafted an award winning team of over 40 specialists, expert in a wide range of fields who mesh together to envision, shape, activate and deliver better outcomes for individuals, communities and organisations across the UK.



Our Experience

When word gets around that you're good, you get opportunities to develop deep experience in a wide variety of linked fields. This helps us to view the whole system rather than getting stuck in silo thinking - equipping us to help our clients to make better happen.


To co-create a well, confident and self-reliant society

We are behaviour change specialists working in three domains:


skillfully blending the art and science of human-centred innovation
Using action research, service & experience design, behavioural economics,
systems thinking, digital, communications & engagement,

we simply:
  • CEO
  • Chief Financial Officer
  • Digital Growth Lead & Senior Full-Stack Developer
  • Creative Director
  • Client Services Principal
  • Principal Project Manager
  • Lead Digital Architect
  • Sarah Jackson
  • Chris Lunn
  • Amanda Madden
  • Digital Back-end Developer
  • Les Jackson
  • Marie Broeders
  • Graeme Morgan
  • Rachel Stamp
  • Carly Farley
  • Jayne Prendergast
  • Jackie Simcox
  • Richard Forshaw
  • Sue Edwards
  • Louise Overend
  • Simon Platt
  • Klara Davidson
  • Leanne Case
  • Adam Moore
  • Emma Mackley
  • Hannah Dodd
  • Oliver Gold
  • Victoria Myers
  • Laura Taylor
  • Sumera Hussain
  • Jane Cryer

Contact us

call  0845 5193 423  or...

Find us